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A dishwasher that seems to work normally may still be part of a safety recall. The 2021 Cove recall covers certain models and serial numbers because a heating fault can pose a fire risk.
Wilshire Refrigeration can help with Cove appliance service questions while you confirm eligibility and repair arrangements through Cove. Match the label to the recall, then confirm whether the required repair was completed.
Which Cove Dishwashers Are Included?
The 2021 United States recall covers Cove DW2450 and DW2450WS dishwashers with serial numbers 20000100 through 20044445. Both the model and serial number must match the recall notice. The range includes both endpoints. The year you bought the dishwasher does not confirm recall status. The Consumer Product Safety Commission (CPSC) announced this recall on June 16, 2021.| Model | Recalled Serial Numbers |
|---|---|
| DW2450 | 20000100–20044445 |
| DW2450WS | 20000100–20044445 |
Where Are the Model and Serial Numbers?
The product rating plate is inside the Cove dishwasher on the left side. Open the door to read it, then record the full model and serial number.Take a clear photo that shows every character. Keep it with past service paperwork so Cove can compare the details with the recall.You can check the label without removing panels or pulling out the dishwasher. If it is damaged or hard to read, ask Cove for help identifying the unit. Do not assume the dishwasher is unaffected if you can’t read the label.What Should You Do If Yours Is Recalled?
If your Cove dishwasher is included and recall repair is unconfirmed, follow these instructions:- Stop using the dishwasher immediately.
- Disconnect power by unplugging it or switching off the appropriate circuit breaker.
- Keep the unit disconnected while arranging the recall repair.
- Contact Cove or Cove Factory Certified Service for the announced remedy.
- Obtain confirmation that the required recall work is complete before resuming use.
Why Were These Cove Dishwashers Recalled?
The recall addresses a heating element that may fail to shut off properly and overheat. The official notice describes this as a fire hazard.A Heating Element That May Overheat
Inclusion in the recall means a dishwasher may have the defect. It does not mean every affected unit has overheated.Risk While the Dishwasher Is Idle
Cove warns that overheating may occur even when the dishwasher is idle. A lack of smoke, error messages, or unusual behavior does not eliminate the need to confirm recall repair.How Do You Arrange Cove Appliance Service?
To arrange Cove appliance service for the recall, contact the Cove hotline at 1-888-651-9376 and have these details available:- The complete model and serial number.
- A clear photograph of the rating plate.
- Contact information and the appliance location.
- Any previous recall repair paperwork.
- Details of unusual operation already observed.
What Does Cove Dishwasher Service Include?
The announced Cove dishwasher service remedy includes adding a second thermal protection device and replacing the heating element. Both steps are part of the recall procedure described in the government notice.A Second Thermal Protection Device
The added device provides another layer of protection against excessive heat. A qualified technician from Cove Factory Certified Service should install it.A Replacement Heating Element
The technician also replaces the heater as part of the remedy. A past heating-element replacement alone does not confirm that both recall steps were completed.Keep the service record and ask the provider to confirm that the complete recall procedure was performed.Is Cove Repair Free under the Recall?
The 2021 recall notice specifies a free Cove repair for affected dishwashers. That coverage applies to the announced recall remedy.Free Recall Work
Contact Cove to confirm your unit’s eligibility and arrange the repair through the recall program.Separate Cove Appliance Repair
Unrelated Cove appliance repair requires a separate assessment. Ask about warranty coverage and charges before approving extra work.After the required recall repair is confirmed complete, other dishwasher or plumbing problems may need separate service.Does Sub-Zero Certified Repair Cover Cove?
Sub-Zero, Wolf, and Cove share a Factory Certified Service network. When searching for “Sub-Zero certified repair,” confirm that the provider can handle this specific Cove recall appointment.Frequently Asked Questions
Which Cove dishwashers were recalled in 2021?
The 2021 recall includes Cove DW2450 and DW2450WS dishwashers with serial numbers 20000100 through 20044445, including both endpoints; ask Cove whether recall work was already completed.
Where can you find the model and serial numbers on a Cove dishwasher?
Find the rating plate inside the Cove dishwasher on the left side, and contact Cove for help identifying the unit if the label is damaged or unreadable.
Can you use a recalled Cove dishwasher while waiting for repair?
Cove instructs owners to stop using affected dishwashers and disconnect power by unplugging the unit or switching off the appropriate breaker until the required recall repair is complete.
Is the Cove dishwasher recall repair free?
The announced recall remedy is free for eligible Cove dishwashers, while unrelated Cove repair work needs separate confirmation of warranty coverage and any charges before you authorize it.
How do you check whether a Cove dishwasher already received the recall repair?
Request recall-specific service records and confirmation from Cove or the servicing provider, since a routine Cove dishwasher service visit alone does not prove that both recall steps were completed.
