Serving:Southern California & Las Vegas
Wilshire proudly services neighborhoods across OC, including:
Whether you’re in a high-rise penthouse or a historic home in Hancock Park, our team delivers next-day and same-day appointments to minimize disruption and maximize convenience.
Schedule your service now and get:
📞 call (818) 898-9999
Low-output flame often traces to a clogged orifice or failing glow-bar. Mineral-rich tap water can also foul the temperature probe, forcing the controller to shut gas early. We recalibrate probes to within ±3 °F and benchmark BTU draw before signing off.
Yes. Wilshire techs complete BlueStar factory modules each spring—covering open-burner maintenance, French-door alignment, and dual-fuel diagnostics. Credentials appear on every service-area page and arrive by text before we knock.
Try a quick biscuit test at 350 °F: pale tops signal weak upper burner, burnt bottoms point to blocked convection fan. Cleaning vents may help, but sustained ±25 °F swings need a pro to replace the thermostat or PID board.
Absolutely. Our vans carry manometers for LPG/Natural Gas calibration and high-temp multimeters for 240 V heating circuits, plus UL-listed spark modules for dual-fuel models. Gas sealing is verified with electronic sniffers before we relight.
No—heat loss can warp the liner and spike gas use by up to 30 %, according to DOE test data. Delay also risks scorching adjacent cabinets. Book service; we’ll shim hinges or replace the door seal the same day whenever parts permit.
Wilshire’s Santa Ana warehouse stocks burners, igniters, door gaskets, and blower wheels for models back to 2010. Rare trims ship from BlueStar’s Pennsylvania plant within 48 hours—no aftermarket compromises.
We test spark voltage and current draw; healthy modules fire at 2.6–3.3 kV.
Code list:
Code | Meaning | Safe to use? |
E10 | Probe open | Yes, but temp may drift |
E12 | Over-temp | No—cool and call |
E15 | Cooling fan stalled | No—risk board damage |
Capture the code, cut power at the breaker, and text a photo to Wilshire for triage.
Yes—annual plans include burner-jet cleaning, hinge alignment, probe calibration, and airflow vacuum of the blower tunnel. Owners save 15 % on any parts installed during the visit. See our maintenance offerings for details.
Heavy use: yearly. Casual cooks: every 18 months.
Yes—Wilshire’s factory certification keeps parts-and-labor coverage intact within the warranty window.
Sure. We can swap to French-top or sauté-burner caps during the same appointment.
Call before 11 a.m.; we hit 90 % same-day arrival Monday-Saturday.
With annual maintenance, major overhauls are rare before year 15.
Call 818 898 9999 or book online at wilshirerefrigeration.com for certified BlueStar appliance repair anywhere in Orange County.
50 Years. Factory-Certified. Trusted by SoCal’s Most Discerning Homeowners.
Sub-Zero, Viking, Miele, Wolf, True & more — we’ve got you covered.
It takes less than a minute!
Explore our Fix-It Files for tips on maintaining your Sub-Zero fridge, troubleshooting a Viking oven, or understanding when to schedule preventative maintenance.