FAQS
GENERAL APPLIANCE HELPRefrigerators
Why isn’t my fridge keeping food cold?
- Make sure the power to the refrigerator is on and controls are set properly
- Check the plug and/or your circuit breaker
- Ensure door closes properly
- Call us to request Factory Certified Service every 6 months(as per owner’s manual)
Why doesn’t the ice and/or water dispenser work?
- Make sure the water supply is on
- See that the freezer door closes tightly
- Check the icemaker arm is in the “on” position
- Call us to request Factory Certified Service every 6 months(as per owner’s manual)
Oven
Where is the display?
Check the power supply and circuit breaker
Why won’t the oven turn on?
Call for repair services—(877) 492-1550
My oven won’t keep the right temperature?
Recalibrate the over per manufacturer’s instructions. Call for repair services— (877) 492-1550
Ranges
Why won’t the burners light?
Check the gas, power supply cord, and circuit breaker. Make sure the burner caps are on the burner properly.
The cooktop keep clicking when the flame is on or off?
Turn off the power, or turn off the circuit breaker and allow components to dry.
Dishwashers
Why won’t it fill up?
- Check the water supply to the dishwasher and remove any debris from the bottom of the machine.
- Restack the dishes per manufacturer specifications.
- Do not block the washer arms.
- Use the correct amount of detergent as instructed in the correct dispenser.
- Check for the correct water temperature. Call for repair services—(800) 427-3653
Washing Machine
Why won’t it start?
- See if the power cord and circuit breaker are working
- Close the lid properly press all set buttons firmly to engage
Why won’t the washer drain or spin?
- See if the drain hose is kinked and straighten and drain it if it is.
- If possible, clean out foreign matter.
- Close the lid and re-distribute the load
Why is it so noisy?
Redistribute the load in the washer
Dryer
Why isn’t it heating up?
- Check the power cord and circuit breaker
- Set the timer for heat cycle
- Make sure buttons are pushed firmly
Why isn’t the drum tumbling?
- Call for repair services—(877) 492-1550
- Why isn’t the dryer getting warm?
- Look for any kinks or blockage in the vent
Why is it so noisy?
Redistribute the load in the washer
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